A key communication skill in any relationship is knowing how to apologize. Saying, “I’m sorry” and meaning it isn’t enough. A big part of apologizing is owning up to your mistakes. To soothe and bring clarity to the situation, follow the 5-Step apology sequence: 1) Express Regret. Acknowledge the pain your partner is feeling. 2) Accept responsibility. Detail what you see as your part of the upset. 3) Clarify that it wasn’t intentional. Clearly express that you did not mean to hurt your spouse. 4) Explain the circumstances. Describe what contributed to the incident. 5) Repair the damage. Fix the problem or offer something in return for the damage.
Read the full article here: How To Apologize In 5 Steps