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The Key To Effective Communication–Shut Up

According to psychotherapist Michael J. Formica, communication is not a skill to be learned, but an art to be cultivated.  We all have an opinion, and most of us have no problem throwing in our two cents worth.  Doing so, though, is an exercise in ego which deflects the opportunity for authentic transaction.  Asking someone if we can speak “to them” or “with them” determines whether the exchange will be one of “control” or “collaboration”.  Listening, which involves asking questions and genuinely hearing what the other person has to say, is required when we speak “with” someone.  In our fast-paced world, listening isn’t always easy.

Read the full article here: The Key To Effective Communication-Shut Up