Research that began over 35 years ago identifies four core scales of behavior: 1) our approach to solving problems and challenges, 2) how we interact with and influence others, 3) our desire for steadiness and logical flow, and 4) our need for compliance or conscientiousness. Where we fall on these scales dictates our communication approach and behavioral style. We are naturally drawn to those with styles similar to our own, but problems can arise when we are dealing with people who have different styles. We can feel misunderstood or frustrated. Becoming more aware of our own preferred style can help us understand the differences.
Read the full article here: Communication Is More Than Words